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05/12/2024

Scottish Tourism Alliance (STA) Survey Highlights: Challenges and Aspirations for Scotland’s Self-Catering Sector

The Scottish Tourism Alliance’s latest survey reveals critical insights into Scotland’s tourism industry, with 45% of respondents from the self-catering sector. The findings highlight the resilience and challenges faced by self-catering businesses in 2024:
Financial Status
  • 63% aim to maintain current profit levels despite economic pressures.
  • 23% are focused on investment and expansion.
  • Profitability has dropped by 10% compared to 2023.
Visitor Numbers & Performance
  • Domestic visitor numbers declined by 20%, contributing to an overall 4% drop in total visitors.
  • Turnover increased by 9%, but this was offset by a 1% decline in visitor spend, impacting profitability.
Rising Costs
  • Energy and supplier costs surged (hitting self-catering even more than the tourism and hospitality sector overall), with 86% (energy costs) and 87% (supplier costs) of businesses reporting increases over 2023.
  • Administration and taxation costs also rose, adding further financial strain.
Key Challenges
  • Regulatory and tax pressures, particularly the Short-Term Letting (STL) licensing scheme, are significant concerns.
  • Perceived higher costs for domestic holidays vs. overseas options are affecting demand.
  • Rising operational costs and economic uncertainty are key barriers to growth.
Future Aspirations
  • Many businesses are prioritising stability over growth due to financial and regulatory pressures.
Net Zero Progress
  • Only 11% of self-catering businesses report significant progress towards net zero goals, highlighting a gap compared to other sectors.

This survey underscores the need for continued support for the self-catering industry to address rising costs, regulatory challenges, and sustainability goals. Together, we can work towards a stronger future for Scotland’s tourism.

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