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16/04/2021

Coronavirus (COVID-19): tourism and hospitality sector guidance

Guidance for the tourism and hospitality sector, including procedures for staff and customer safety and an operations checklist has been published.  This guidance is for the tourism and hospitality sectors in Scotland. It remains in effect until further notice. It will be kept under review.

Statutory guidance for the hospitality sector was implemented on 14 August 2020.  This remains current for the next reopening phase of the sector from 26 April 2021.

The sectors covered by this guidance are diverse with broad reach across Scotland’s economic landscape, encompassing many thousands of businesses of varying models and size. It is therefore necessary for this guidance to take a strategic approach, but it is designed for use by:

  • all accommodation providers (hotels, B&Bs, self-catering, caravan/holiday parks etc. )
  • visitor attractions
  • marine and adventure tourism
  • other activity or experience tourism operations/centres
  • tour operators
  • pubs, cafes, restaurants and general hospitality
  • retail aspects of tourism
  • natural spaces insofar as they relate to tourism, such as the National Parks
  • funfairs and amusement parks (static and mobile)
  • licensed bingo clubs
  • casinos
  • guided walking tours

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